Career

Job Descriptions

• Ensure a seamless productivity by monitoring and managing daily operations.
• Manage team members in the operations department to achieve objectives.
• Guarantee that the deployment of overseas workers is in accordance with the labour laws and regulations of both national and international jurisdictions.
• Collaborate with the department head to address the needs of current and prospective customers.
• Ensure that documentation and compliance are maintained through consistent communication with MOEAA and other pertinent ministries.
• Serve as an intermediary between the agency and international partners.
• Ensure that all documentation is accurate and comprehensive by reviewing, correcting, and verifying it.
• Supervise the preparation and submission of the necessary documentation to the local government authorities.
• Secure the timely completion and submission of documents in order to meet deadlines.
• Monitor and submit daily operational costs and fees to the department chief.
• Identify prospective cost-saving measures that do not compromise the quality of the service.
• Help the operations team to deliver high-quality service by providing guidance and mentoring.
• Conduct consistent performance evaluations and offer constructive criticism.
• Collaborate with the organization and delivery of training sessions to enhance the capabilities of the team.
• Submit daily reports to the operation manager regarding duties that have been completed and those that have not been completed.
• Create performance metrics reports on a regular basis to oversee the efficacy of the department.
• Determine opportunities for process optimization within the operations workflow.
• Develop strategies that optimize efficiency and effectiveness.

Job Requirements

• Bachelor’s degree in business administration, Operations Management, or a related field
• At least 3 years of experience in operations or customer service, preferably in the overseas employment or recruitment industry.
• Proficient with Office 365 suit.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Problem-solving and decision-making capabilities.
• Proficiency of Japanese or Thai is an advantage.
• Understanding of cultural and legal considerations for overseas employment, especially in Japan and Thailand.

Benefits

• Competitive salary package
• Transportation Allowance
• Yearly Bonus
• Positive and supportive work environment

Highlights

We are not solely seeking talented individuals, but also for persevering relationships with friends and coworkers for a fun-working environment. And let’s contribute to each other.

Interested in joining NOVALYFE? Submit your curriculum vitae to: Email: [email protected]

In other ways, send your CV to our Viber phone: Viber: 09940041177